Crusty Customer Service Part II

Okay an update is due and here it is…

Friday was a frazzling day. Finally got an answer about my poll script(s). The first one I kinda wasn’t expecting an answer to right away. The vendor lives in Israel so I thought he might be orthodox and not tend to business late Friday (the traditional Jewish Sabbath is sundown Friday to sundown Saturday).

Well I did get a response. I also got a response from a vendor of the other poll software. The vendor is a good guy but the software is indeed junk. Looks good. Great concept but lousy in execution. Too bad.

In both cases though, customer service was actually very good.

The funny thing is even after I got answers to my questions, I decided to abandon the script in favor of another one. After I bought the other script, it dawned on my to post my survey right in the script like above. (okay, it SHOULD appear above, but this sticky plugin doesn’t always work the way I want it too.) Why do I keep bothering with the script?

Well after all is said and done, I kinda like the way the script is set up. What I don’t like is the formatting of the pages it generates. However, I’ve figured out a couple of things so I can work around that.

1) I’m doing my own formatting.

2) I can put my own format in a page, combine this script with another one – the Sales Bot Generator – to create exit polls.

So it may not be a wash after all. I’ll likely offer a package deal with a video when it is all said and done.

God bless,

Andy

Bookmark It

Hide Sites