Entries Tagged 'Testing' ↓

40% Increase in Online Sales?

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Maybe you’ve seen this claim. Maybe not. At first glance the statment is impressive but there is also room for a great deal of skepticism. And there should be. Before I delve into this particular claim, how about we lay some groundwork for such claims in general?

One of the first questions I always ask is “40% of WHAT?”. It makes a difference. You’ve seen figures like this before in my posts.

For example: increasing from one sale a day per 100 visitors to two sales a day brings in a 100% increase in sales from just one sale. However…

If you ring up 20 sales a day that one extra sale is now only a 5% increase so the first thing you want to know is where the claimant starts from.

Next I want to know the conditons of the “miracle”. Where did the prospects come from? Was it search engine traffic? Did trafic come from somone’s list or a big promotion? As always the “quality” of the traffic needs to be considered.

Plus what is the market? Is it a hot market or just lukewarm? The more resistance to sales the more I’m impressed by big victories.

Finally… who’s making the claim? Are they trustworthy? Well-known? You and I will have a lot harder time selling something in the same market as someone with established credentials in the field.

Now about the claim starting this whole post… a 40% increase in sales :

Let’s start with who is makeing the claim and for what.

The statement is by Dave Guindon for his Virtual Sales Agent He shows results from a number of marketers - most of whom are well-known or at least already successful. What does this mean? Well, for one thing… results WILL vary i.e. don’t expect to get the same.

In addition it seems these figures all come from the sizzling IM field where pickin’s are relatively easy and traffic is hot and heavy. Now don’t get me wrong…

Dave is a smart guy and an excellent marketer. Plus he doesn’t churn out junk. As a matter of fact his Virtual Smart Agent is an excellent product in itself. But will it work for you? Maybe. Maybe not.

In principle exit polls and/or offers tend to be very effective. Again several factors need to be taken into account. Credibility, the offer and the market itself to name a few. But overall invasive techniques work well. By invasive I mean something like a popup that people forced to pay attention to. And while the Virtual Sales Agent is not much different than a pop up it is perceived as having more class.

Plus, unlike a popup, the Virtual Sales Agent is interative. Getting your visitor involved makes a big difference in sales. Dave’s script allows you to offer different responses based on certain keyword “triggers” you define. What does that mean?

If your prospect types in “Is there a discount?” (sale, promotion, whatever keywords you define) the program responds with the reply you provide - “Yes, I can give you a discount. Click on this link for details.’ (and then provide a link to your discount page or a coupon code) or you can respond any way you prefer.

But what if visitors ask questions you didn’t anticipate?

Prospects are famous for that. Dave has a couple of ways to deal with this. First, all questions are logged so you can spot common themes in the questions ask. Is everyone asking for a feature you didn’t think of? Are many looking for a bonus? This script is an excellent marketing tool in the right hands.

Prospects can also contact you with questions that don’t get answered in your canned responses so no burning question gets ignored.

All in all there are a lot of advantages to using this script. It is well-thought out script with a lot of powerful features. Is there a downside? Well…

It is a bit pricey. It’s regularly priced at $197 and I’ve seen Dave offer a discount as much as 50% (give or take a dollar). Still there’s no reason to think the lower price will return (if it’s not still available). Might there be future promotions? It’s certainly possible. Meanwhile unless you have enough sales to justify the hefty pricetag , it’s a bit much if you simply want to see if the technique will work for your market. Fortunately, there’s a very affordable alternative if for those who want to get their feet wet without a lot of expense…

It’s called Sales Bot Generator. It’ s nowhere’s near as fancy as Dave’s script but it’s

Sales Bot Generator

easy to install (just ftp one folder to your host)

easy to use - open an html file, add your domain path the to the script right in your browser and then copy and paste it to any page you want to use the Sales Bot.

Now all you do is tell your “virtual sales agent” what to say. Her name is Carol, but this is

easy to change to any name you any name you want. Simply highlight “Carol” and drop in any name that suits you.

You can use html to dress things up or pop in links to send your customers.

You won’t get all the “bells and whistles” Dave offers, like the ability to respond to certain keywords or track questions but this should give you an idea whether it would be worth the investment to spring for Daves Virtual Sales Agent or not for a very low price. How low?

How about $10? Yep, ten bucks. I’ll even toss in resale rights. Subscribers to my Copytactics blog alerts save even more, however that email already went out. If y0u missed it now’s a good time to sign up so you don’t miss the next great deal.

Click here to find out more about the “Sales Bot Generator”

I’m in the process of testing this on several pages myself. I’ll let you know as soon as the results are in.

God bless,

Andy

P.S. There’s a suprise bonus waiting for those who pick up the Sales Bot Generator. It’s worth the price of admission all by itself. Find out more…

Click here for more information about Dave Guindon’s Virtual Sales Agent.

Copywriting Testing Mistake Number One!

Yesterday someone mentioned to me he made some wholesale changes to his web site and he hasn’t seen a sale since! That happens. I told him to immediately put up his old page back.  If he hadn’t saved the old page he could have face disaster. Sure, he may be able to reconstruct it eventually but… Anyhow he did save his old copy and was able to swap back. The “good” page was one he wrote himself after a copywriter dropped a bomb. In a related event…
Another copywriter asked me to review some copy he wrote. He mentioned the old copy was some shoddy page that converted fairly well. What’s going on here?

Stay tuned for not one but two important points here…

First: is it true that “crappy copy” cranked out by a novice can outsell a carefully crafted masterpiece wrought by a journeyman copywriter? You bet! Why?

It could be a number of reasons but high on my list are believablity and credibility. And yes, these are related. In both of these cases the copy was written by someone who knew the product better than anyone. They believed fully in the product and were enthusiastic about what they were selling. You can’t buy that. And it comes through on the sales page loud and clear.

The second point is not so obvious… or maybe it is: don’t just “swap out” sales pages! One copywriter put it this way…

Rather than “replacing” your web page - plant in your mind the concept of testing new ideas. It is so easy to do on the Internet these days. You can use Google Web Site Optimization - something I use and recommend a lot. Or you can choose from a wide variety of split testing scripts. Actually you’ll more likely want a “multivariate” testing script but that’s another post.

Many people see terms like “multivariate” and their eyes glaze over. Don’t let the big bad word scare you… it simply means “many thingys” as in what it tests. With split testing you should test one thing at a time. One headline vs another and so on. Multivariate tests lets you plug in several headlines, and other parts and test different combinations. All you do is tell it what parts to test and it does the rest.

Even if you think you’re “not ready” to test (you can always let someone like us friendly folks at sales page makeovers do it all for you ;-) you should at the very least make sure you save your old page just in case those spiffy new changes make things worse.

God bless,

Andy

P.S Update on the “Project Management” Software… I thought I had rights to this but I’ll be darned if I can find them. I’ve got a pile of stuff on a hard drive determined to give me a hard time so I have no idea when I can check it.  Meanwhile, if you’re chomping at the bit for this  leave a comment and I can get you a copy for $10.

Magic of Conversion released

Here’s a video entitled “The Magic of Conversion” detailing the basics of sales page split testing and conversions. This is the “down and dirty” version. I expect to have somewhat more polished version shortly.

Well I can’t figure how to get the “pretty” player to work here either so here’s a link to it.

The Magic of Conversion

Validated!

Just opened Rich Schefren’s email. Below is a video of Mike Filsaime talking about his experience with Gary Halbert.

All I can say is I’m beginning to feel like I’ve actually learned something!

Check it out (You may have to go to the full post to get a clickable link)

http://www.strategicprofits.com/blog/mike-filsaime/

Conference Update: The #1 Thing To Test In Your Sales Letter

I had to snicker a bit when Mike confessed he didn’t know what Gary meant! Of course he’s at the Strategic Profits Conference and I’m sitting home so I guess I shouldn’t let my head get too big here.

Expert Copywriting Opinions Free…

Actually you can’t “buy” real expert opinions on copywriting. Why not? Because (IMHO) real expert opinions come from the marketplace not so-called “experts”. That includes myself even though I feel I have a lot more to learn about copywriting than I know.

Here’s the thing…

Go to any forum where copywriting is discussed and you’re likely to find a bunch of posts wanting a critique on their copy. I participated on one such post recently. My favorite comments included (paraphrased):

“Your headline doesn’t grab me”
“Try a headline like this…”
“Your headline is just fine”
and so on.

Who was right? There’s only one way to find out for sure - test the headlines. And then test some more. Same goes for every chunk of copy. Only the people looking for a certain product can offer votes that count. The vote is buy or not buy.

Even there a huge majority of the people looking at your sales page (generally 95% or more) will vote with their feet. They will leave without buying.

For squeeze pages, where visitors give you their email address or something before getting a report, access to your site or the like, conversions generally run higher because they aren’t parting with any money. But for a money page - convincing more than 5% of your audience to buy is considered very good.

Of course I hope to change all that with Sales Page Makeovers. Keep in mind nobody can guarantee a specific result but I think the science is getting to the point where very accurate estimates will become common. I don’t mean just for my service but also for testers in general.

Testing is really the most exciting area of marketing and copywriting because you can actually see the results you’re getting. Few things are more satisfying online than changing a few words here and there and watching your sales take off.

Okay, I’ll step off the soapbox for now. By now I hope you realize if you are not testing - you should be. By this I don’t mean you should be using my service. Yes, please, conisder it, but more importatntly find a way to test. There have never been more excellent options available!

God bless,

Andy

P.S. If you DO happen to want to know more about salespagemakeovers.com - why not head over there now? :-)